Protect renewals and unlock upsell through the relationships you already have

Put executive-relationship depth into every health score, churn alert, and QBR and catch risk before renewal, not after.

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PROBLEM

When was the last time you engaged with an executive at one of your existing customers?

It never happens after the deal closes. Relationship building stops being anyone's job the moment onboarding starts.

The exec who signed goes quiet the moment onboarding starts

Nurture happens ad hoc, a gift here, a check-in there

The team notices the relationship faded only when renewal's at risk

Expansion gets pitched cold, to a champion, not the real buyer

The accounts that churn were never a surprise.
The relationship had already gone quiet.

Four ways Vieu turns exec relationships into retained and expanded revenue

Catch logo churn before the health score turns red

Flag the moment a customer executive goes quiet, before it shows up as a churn signal

Get alerted the moment a champion or sponsor leaves

Route the save play to a warm alternate instead of starting from zero

-29%

Drop in churn rate

Instant

and early sponsor-loss alerts

Warm alternates surfaced per at-risk account

By the time our health score flagged the account, the champion had already been gone for six weeks. Now we know the day it happens.

VP Customer Success

Mid-Market Compliance SaaS Company

We used to walk into upsell conversations blind to whether the exec even remembered us. Now the relationship's already warm going in.

Head of Customer Success

Cloud Infrastructure Provider

Grow retention and upsell revenue by nurturing the exec, not just the champion

Build a standing quarterly calendar for every CXO relationship, so no executive touchpoint slips through

Meet the executive in person when your team's travel already overlaps with their city

Walk into every renewal and upsell conversation with the relationship already warm

+34%

Net revenue retention

2.6x

Higher upsell rate when an exec tie exists

+19 pts

Expansion win rate

Turn your happiest customers into your best references

Identify advocate-ready executives by NPS score and relationship strength combined

Know exactly which customers can introduce you to their own network

Convert references faster because the ask comes through a warm relationship

Prospects each advocate can introduce you to

9 NPS

Advocate-readiness threshold

4.2x

Higher reference conversion

We had happy customers sitting on relationships we never thought to ask about. Now every advocate program starts with who they actually know. 

Director of Customer Marketing

Series A Startup

We had a nurture calendar on a spreadsheet that nobody updated. Now it just runs, and I actually trust it.

Director of Customer Success

Mid-Market Compliance SaaS Company

Protect your top-tier accounts before the relationship fades

Rank accounts by revenue impact so your best relationship-building hours go where they matter most

Replace ad hoc gestures, a gift here, a call there, with a real, trackable nurture cadence

Know exactly when the last executive touch happened, and when the next one's due

100%

Of top-tier accounts on a nurture cadence

1.6x

Longer average account lifetime

Strategic relationships left to chance

WHY VIEU

This isn't another health score. It's how the relationship survives and grows, past the signature.

Trust as Infrastructure

Every account's health score is only as good as the relationships behind it. Vieu adds executive-relationship depth - board ties, prior roles, mutual connections, as a scored input, not a gut feeling in a QBR.

Prompt vs Query

Ask who else on your team has a relationship into an at-risk account. An LLM would search the web for 40 seconds and still miss it. Vieu queries a persisted graph and answers in 287 milliseconds

Built for Agents & Humans

Open, queryable infrastructure that scores every account in your CS platform automatically. Your churn model pulls from it in real time. Your CSMs explore it before every renewal call.

World's Business Graph protects and grows every account

The relationship doesn't have to fade after the deal closes. See exactly where it stands, before it costs you the renewal or the upsell.

See it in action